Accessibility
Last updated: June 6, 2026
Our Commitment to Accessibility
Laitiere is committed to making this website accessible and usable for as many people as reasonably possible, including individuals with disabilities. We believe visitors should be able to browse our website, learn about our gift boxes and gift towers, access delivery and order information, review corporate gifting and wholesale information, and complete purchases with confidence.
We strive to improve the accessibility and usability of this website on an ongoing basis.
Accessibility Standards
Our goal is to align this website with generally recognized accessibility standards, including the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, where reasonably possible.
Accessibility considerations are incorporated into our website design, development, content, and maintenance practices. We work to identify and address potential barriers as technology, standards, and website features evolve.
Ongoing Efforts
Accessibility is an ongoing process. We review this website and make updates intended to improve usability, including:
- Improving keyboard navigation and screen reader compatibility where reasonably possible
- Maintaining readable text and appropriate color contrast
- Using descriptive text for images and key website elements where applicable
- Reviewing new website content and features with accessibility in mind
- Working to support assistive technologies commonly used by visitors
Because this website is dynamic and may include third-party tools, apps, or integrations, some content or functionality may not yet be fully accessible.
Third-Party Content and Tools
Some features on this website may be provided by third parties, including payment processors, shipping or tracking tools, support tools, embedded apps, account login tools, or other website integrations. While we encourage accessibility best practices from our third-party providers, we do not control all third-party content, tools, or functionality and cannot guarantee their accessibility.
Assistance and Feedback
If you experience difficulty accessing any part of this website, or if you need assistance placing an order, tracking an order, selecting a gift box or gift tower, reviewing delivery information, accessing corporate gifting information, or requesting wholesale access, we encourage you to contact us.
We welcome accessibility feedback and will make reasonable efforts to review and address accessibility concerns where feasible.
Contact Us
If you have questions about accessibility or need support using this website, please contact Laitiere through the support methods available on this website, including the support widget or order tracking widget where applicable.
You may also contact Laitiere by phone at 800-813-1596.
When contacting us about an accessibility issue, please include:
- The webpage, feature, or function you were trying to access
- A brief description of the issue you encountered
- The assistive technology, browser, device, or operating system you were using, if applicable
- Your order number, if your request relates to an order or delivery
Support With Orders and Delivery
If you need assistance with an existing order, please use the support widget, the order tracking widget, or call 800-813-1596. Providing your order number can help us review your request more efficiently.
Continuous Improvement
We are committed to continually improving the accessibility of this website and view accessibility as an important part of providing a usable experience for all visitors.
